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User Low Fidelity Prototype
The process is shown here as a user creates an account, logs in, and manages their profile. Whether or not the user has an account, they can submit a ticket (report Gas, Electric, or Water issues in their area). However, users without an account will not be able to track or monitor the status of their tickets.
Homepage - Create an Account/Sign In
Profile Page - Logged In
Technician Low Fidelity Prototype
The technician will be using the same sign-up and log-in page as the user. The only difference between the technician and the user is what they see on their logged-in home page. In summary, the responsibility of a technician is to resolve user's ticket and users are to submit a ticket/report an issue
Technician Logged in Home Page
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